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Hi All,

I am having my pouch-o-gram tomorrow and trying to get the ball rolling for step 2/takedown scheduling. The doctor asked me to make an appt for a surgical discussion to go over the next step and when I called to make this appt they said they cannot see me until December for a surgical consult. I don't need a consult! I need to schedule my takedown. I am suffering with red, weepy skin and cannot keep an appliance on for more than 24 hours and sometimes have to change 2x in one day. I cannot wait another 4 weeks to discuss scheduling my next surgery. Has anyone else dealt with this? Has anyone else had surgery with Dr. Poylin??? I am STRESSED!



Confused
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Call them back and tell them that you need a follow up appointment requested by your surgeon, not a consult (which takes more time).

If they balk, tell them to talk to your surgeon about it and that you cannot wait a month. Sometimes they hire people to handle the phones without training them regarding how to think... It would seem they are not understanding you are an established patient!

Jan Smiler
Thank you both for your responses. I had my pouchogram and the radiologist seemed pleased and said it looked better than my first pouchogram. I did email with Paula and Dr. Poylin's nurse getting a straight answer FINALLY. The doctor will read the results tomorrow and, barring any concerns about the pouch, he will meet with his scheduling nurse and get me in for my takedown. I cannot wait to hear back but since the first pouchogram was not great I am not putting all my eggs in this basket. Fingers crossed and praying!

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