when on toilet empty the bladder first, then relax. another technique is to stand and lean slightly forward. or try putting the catheter in the freezer for 30 minutes. If you can’t get the catheter in after a certain amount of time – – you figure out what’s best for you – – give up for a while, perhaps freeze catheter, and then go back and give it another try with the empty bladder relax method. lots and lots of lube helps too janet