Short Version: Dr. Shen = amazing man and a gift to his GI patients; Cleveland Clinic = uncaring, awful place for GI patients. Don’t go there, it’s not a great resource for people like us anymore...that is why all our awesome docs left (and not for the politically appropriate reasons they have to give.)
On the other hand, if you are a cardiac patient, run-don’t-walk to CC — you’ll be treated like a king. Hearts are way easier to market than rectums.