I am another fan of Dr Shen. He found a “stone” in my k-pouch 10 yrs ago that 2 other doctors did not find. I had it removed by a urologist (just like crushing a kidney stone) and colorectal surgeon at Cleveland Clinic in Florida. The entire procedure was arranged by Dr. Shen with the other. 2 doctors. I now go for a scope every year and Dr. Shen looks for possible recurring issues. I have had video visits ( days after scope) since Covid and I think he spends more time explaining things in the video visits, than when I saw him in person. He does scopes at Columbia, but one day a month he does them at the surgery center near Rockefeller center.
I highly recommend him.
I think he would do video visits anywhere, if you paid. his nurse is also excellent.