amos-- I think the 'need to be in state' is state law. some states don't have them. I just say I'm in state. suspect the docs don't care.
I agree your situation is frustrating. sorry I have no suggestions. when there are delays to get an appointment i often request to see their pa or resident or whoever works under them. or i get my pcp to make the connection, although i doubt it would help in this case. perhaps your pcp has an idea. afterall, they know how to make system work. jan