I bought the Luxe a few months ago and posted a note. I love it, so much less soreness from not having to wipe as much. As well as cleanliness. Wish I had had it when the pouch was new and BMs burned and felt like glass coming out ! It is so easy to install. I only have cold water but it not freezing (maybe because it is sitting in the pipes). Everyone would/could be so much better with it.