I'm sorry you had this experience. I had the 3 step surgery this year with Dr. Kessler at CCF. Honestly I couldn't have been more impressed with him, or the nursing staff when I was an in the hospital. I'm a surgeon myself, and the nurses were aware, but never once did I get the impression I was receiving special care because of this. My roommates were treated with the same courtesy, and professionalism that I was. I've been on staff at several hospitals, and the care that I received was top notch at CCF. Again, I hate that you had such a rough time. Good luck going forward...